State Farm® Insurance Agent Carrie Maddux
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Leilani Thalei
October 2, 2026
"Great experience with this insurance office! Everyone is always so helpful, friendly, and professional. They make everything easy and are always there when you need them. Highly recommend!!!"
"Leilani, I'm happy to hear that you had a great experience with our office and found our team helpful and professional. We strive to make things easy for our customers. We appreciate your recommendation!"
jasmine
October 2, 2026
"Vanessa is always so efficient, kind, and helpful! She makes everything so easy and is always quick to help. Highly recommend this office. The girls are always so kind."
"Jasmine, thank you for taking the time to leave us a review! I'm really happy to hear that Vanessa and the rest of the team have been able to make your experience with us so positive. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
marie rubio
October 1, 2026
"Erica has always been very helpful From filing a insurance claim to quick insurance questions , me and My Husband appreciate the Great service thank you."
"Thank you, Marie! I'm glad to hear that Erika has been able to assist you and your husband with your insurance needs. We appreciate your kind words and are here to help whenever you need us. Feel free to reach out if you need anything else!"
Christina Orozco
October 1, 2026
"Recently I was looking for a new auto insurance and I was able to find that with Statefarm. Erica took the time to patiently explain all the coverage options and insurance terms. She answered every question I had and made the whole process easy to understand. Excellent and friendly customer service! The rates are fair, and the policy gives me great coverage. I am very glad I switched!"
"Thank you, Christina! I'm happy to hear that Erika was able to assist you with finding the right insurance and making the process clear and straightforward. It's great to know you're satisfied with the coverage and rates. We're here if you need anything else!"
Elena Avila
October 1, 2026
"I been a State Farm customer for over 15 years. I'm extremly happy with the high customer service obtained in the charleston and Sahara branch. The agent Erika works with a high level of attention to customer needs & concern with coverage. She ensures you understand the policy coverage throughly, walks you through the process. is why I have my home, life and car insurances all bundled with State Farm.
Makes me feel secure and knowing that ill be covered. I know I can count on State Farm, is why I will continue my coverage with them for more years to come. Thank you for helping the process be smooth and easy for me and others. I STRONGLY recommend State Farm."
"Thank you, Elena, for sharing your experience! I'm glad to hear that Erika has been so attentive to your needs and has helped make the process smooth and easy for you. It's wonderful to know you feel secure with your coverage and that you've chosen to bundle your insurance with us. We truly appreciate your strong recommendation and your continued trust over the years. We're always here if you need anything else!"
Jaide Pastrana
August 14, 2026
"I stopped by State Farm the other day because I needed some information, and this agent named Whitney happened to help me out. She was super helpful and knowledgeable, and was able to get me the information I needed pretty quickly. She made everything really easy and I would definitely recommend working with her!"
"Thank you, Jaide! I'm happy to hear that Whitney was able to assist you effectively and make your visit smooth. We appreciate your recommendation and are here to help anytime you need us. Feel free to reach out if you need anything else!"
Liduvina Hesiquio
June 8, 2026
"Siempre están disponibles y son muy amables te hacen sentir mejor
Seguiré con ustedes"
"¡Gracias por tu reseña, Liduvina! Me alegra saber que te sientes bien atendida y que nuestro equipo te hace sentir mejor. Estamos aquí para ayudarte siempre que lo necesites. ¡Apreciamos que sigas con nosotros!"
Hairpro
May 31, 2026
"I am 83 years old. When I was 14 and had a motor scooter I bought State Farm insurance. I still have State Farm insurance, house, cars, rentals, trailers, everything I have.
I have never shopped State Farm. More than the price I want the insurance co.
When I got smoke damage and had to move out for a month they were there.
Carrie Maddux has always been there to help me and my family.
When you find an agent that represents you. Stay with them no matter the cost."
"Harry, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Carrie Maddux’s Team! Thank you for your business and your loyalty!"
Pam MoRAN
May 31, 2026
"We received excellent service from Carrie and her knowledgeable staff. The entire team is professional, responsive and always willing to take the time to answer our questions. We highly recommend this agency to anyone looking for reliable insurance and outstanding customer support."
"Pam, Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Carrie Maddux’s Office. I agree, our team makes every effort to provide the best customer service possible. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Macias Innovations
May 27, 2026
"Vanessa was super efficient, kind and professional! She really took care of answering all the questions I had."
"Macias, Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. If you ever need anything please don't hesitate to reach out to our team. Please let us know what we can do for you in the future."
David Farnsworth
May 19, 2026
"Always super nice and professional"
"David, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to serving you many more times in the future! Sincerely, Carrie"
Maria Hernandez
May 15, 2026
"Great service"
"Hi Maria, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. As always, our team is looking forward to your next visit. Please let us know what we can do for you in the future!
-Carrie Maddux"
Yvette Sanchez
May 14, 2026
"Great experience and very knowledgeable. I recommended this office for insurance very kind and helpful. Thank you! 🙏🏽"
"Hi Yvette, Thank you for the awesome feedback. We value your feedback and look forward to seeing you again soon! We're glad you had a great experience, and we look forward to continuing to exceed your expectations! Hope you visit us again soon!
Carrie Maddux"
Vanessa P
May 14, 2026
"Such a great experience with this office! I felt really taken care of and they answered all questions. Definitely recommend them 🤍"
"Hi Vanessa, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the exceptional service you deserve. If you ever need anything, please don't hesitate to reach out to our team. We're here for you anytime!
-Carrie"
Diana Mendoza
May 14, 2026
"had a great experience with this office. The customer service team was professional, patient, and very responsive whenever I had questions. Everything was explained clearly, which made the process easy and stress‑free. I especially appreciated how smooth and timely the service was. I would definitely recommend them to anyone looking for reliable and trustworthy insurance coverage."
"Diana, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. If you ever need anything, please don't hesitate to reach out to our team. We look forward to seeing you again soon!
-Carrie Maddux"
Michelle Camara
May 14, 2026
"10/10 experience! The ladies in the office are very knowledgeable and helpful!"
"Hello Michelle, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! We're glad you had a great experience and we look forward to continuing to exceed your expectations! We look forward to seeing you again soon.
-Carrie Maddux"
J B
April 10, 2026
"ERIKAAAA is very rude and unprofessional!!! Terrible customer service. My mother whom is an elderly lady spoke to her twice and she was very rude to her. My mother had her on speaker and Erika was annoyed and unprofessional. Due to the poor service here we will be moving to a different agent! Erika please seek therapy and learn to be kind!!!!"
E-MAN GAMING
February 24, 2026
"Bad experience and not helpful. Female was really rude to me. I will never go there again"
"We are sorry to hear that we did not provide the experience you were hoping for, E-MAN. We can only imagine how frustrating that must have been, and we genuinely want to address any issues you have had with us here on State Farm Agent Carrie Maddux’s Team. Please give our office a call—we would really appreciate the chance to discuss how we can improve and make things right. "
Jose Calderon-Silva
October 22, 2025
"Great workers that look for insurance that with in ur budget"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
John Ptaszek
August 28, 2025
"This place is a true gem in a sea of rhinestones. Five stars is just not enough, considering the personal attention my account receives. From my home insurance to my auto policies, I feel secure I have the proper coverage.
Carrie has put together an excellent team of professionals in Erica, Maddie and Elizabeth. Quality people equals quality service. Not easy to find these days.
Thanks to all of you for peace of mind in this chaotic world."
"John, Thank you so much for your kind review of our office. I agree, our team is fantastic and always aim to provide the best customer service experience. We look forward to continuing to support your insurance needs."
Steven Mendoza
August 28, 2025
"I've had State Farm for a while now, and I can honestly say they've been nothing but reliable. From day one, the process of setting up my policy was simple, and my agent took the time to walk me through every detail so I can fully understood my coverage. Anytime I've had questions, their customer service has been quick, friendly, and professional"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Maria Mendoza
August 28, 2025
"All associates are very helpful. We not only have our car insurance, now we have our life insurance, car insurance, and home insurance all together. Definitely recommend !"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Princess Mae
August 27, 2025
"Very knowledgeable!!! These ladies are very helpful saved me tons of money! 100% recommended 🌟🌟🌟🌟🌟"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
AlexisTheMendoza
June 4, 2025
"The agents are very nice, helpful and always make time to answer any additional questions I may have"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Have a great rest of your week!"
ivan cruz
June 4, 2025
"Great customer service..100%recommend
They are helpful and always available and very knowledgeable ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"