State Farm® Insurance Agent Carrie Maddux
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
ramos 14
March 5, 2025
"Muy buen lugar para asegurar los carros excelente lugar y la atencion que dan es muy able maty y la otra soñorita que nose su nombre son muy buenas personas te explican de lo mejor"
mj sanchez
February 5, 2025
"I can not express how much this company has helped us. I've had bad experiences with other agents however with Carrie Madduxs Office it's the complete opposite. ERICA HAS BEEN VERY helpful, always available to our questions and needs. I completely recommend them."
V Fra
February 4, 2025
"I am so glad I switched from Farmers to State Farm. Not only am I saving more $ but everyone is very nice and helpful."
Juan Vaca
February 4, 2025
"Friendly service, little to no wait time, Erika answered all my questions and was really helpful. Definitely recommend this branch!"
Celerina Caponpon
February 3, 2025
"Excellent customer service. Many Franco helps us a lot. Very professional friendly and excellent customer service .Good asset to your company."
Manuel Garcia
February 1, 2025
"Very helpful and knowledgeable. Highly recommend!"
Ignacio Ramirez
January 29, 2025
"Very rude, I just switched right now from State Farm to all state. We called several times to see if you guys can help me out to cancel, whoever is working today 1/28 at 4:30 hung up on me , my wife and the all state agent helping us. No wonder you guys have low stars DO NOT recommend go somewhere else that will help you and answer your phone."
Mary Kidwell
January 4, 2025
"They seemed nice but wouldn't let a paying customer use their restroom. Not nice. She said security reasons but I don't agree at all. We pay a ton of money, if we have to go to the bathroom, have some manners and let us."
CRYSTALCIGAR CONNECT
December 7, 2024
"THANK YOU TO THE MADDUX AGENCY FOR THE QUALITY INSURANCE PROVIDED . I HAVE THE CONFIDENCE FOR MYSELF AND YOUNG ADULTS DRIVING WITH MADDUX STATE FARM ON OUR SIDE . PLEASANT AND QUICK SERVICE WHEN CONTACTING FOR QUESTIONS AND QUOTES . 10 STARS !!"
"Thank you for your review! Your positive experience and confidence in our office means so much to us! "
Pomeranian Channel
December 1, 2024
"Be warned they are crazy woke!! Just waiting to get there feelings hurt. We had to change agents when we learned they would not take a credit card an other state farm agents would. Got radically different quotes within weeks of each other. If you go with statefarm. Just avoid this office."
" Thank you for your review. We aim to provide excellent service and would appreciate the opportunity to resolve any concerns you may have. Please reach out to our office so we can discuss your experience further and work to find a solution. We value your feedback and hope to address any issues you encountered. -Carrie "
Marilyn Crawford
February 29, 2024
"Not very helpful. Overcharged and she has made no effort to refund me"
Carolyn Martinez
December 14, 2023
"Very polite walked us thru polices listened to me truly"
Klint Costales
August 4, 2023
"They keep increasing my car insurance monthly!"
"Thank you for taking the time to share your feedback regarding the recent rate increase. We understand that any change in pricing can be frustrating, and we appreciate your honesty in expressing your concerns. We want to assure you that the decision to adjust our rates was not made lightly. We have carefully evaluated various factors, including the cost to repair vehicles and realized that the adjustments are necessary for us to continue delivering the high-quality experience that we strive to provide. We understand that the rate increase may have caused inconvenience, and we apologize for any frustration it may have caused. Erika from our office has attempted to reach out to you to discuss options for additional discounts. We will reach out to you again this week so that we can review your policy and options. We genuinely value your business and want to ensure your satisfaction. If you have any further questions or concerns, please do not hesitate to reach out to me. -Carrie Maddux "
Kathryn Milliken
July 31, 2023
"Top-notch service! Whenever I need insurance assistance, Carrie is always there for me. Thank you, Carrie!"
"Thank you for the kind review! We're incredibly grateful for your kind words and for choosing us as your insurance provider. Customers like you make our work rewarding and we take great pride in providing exceptional service to you and your family. We look forward to helping you again in the future! "
Martha mora
January 22, 2023
"Never got a call back. Very disappointed"
"Hi Martha, I am very sorry to hear that you are disappointed. Our call records do not show any missed calls from you. I tried to call you, but I am unable to leave you a voice mail. We have also responded to your text so that we can get more information from you. It appears you are insured with State Farm Agent Leonel Alberto. Please give us a call so that we can try to help you or feel free call Leonel directly."
emmylou zapata
May 31, 2022
"I've been here for a long years and I will always recommend this to all my friends and family 😊"
Franny Fonseca
April 25, 2022
"Fast service"
justin cross
January 8, 2021
"I have been with Carrie since I can remember. She and her team are incredible. They always go the extra mile to find discounts and never blow smoke up my butt. They are always truthful and will say weather I can find better with them or someone else. I highly recommend them for an honest, hard working team for your insurance needs."
Geoffrey Lavell
August 28, 2020
"Staff is very attentive and handles matters quickly"
Julio Hernandez
January 23, 2020
"The best auto insurance agents in town"
Sandra Medina
July 10, 2019
"If this had a no star, i would choose that, i got this insurance because the agent Jennifer, gave a good deal, she offer me the safe drive discount device also, but i declined it, so in order for me to pay less she offer me renters insurance so i took it with automatic payment, but If anyone can guess, shu put the safe drive device back in, so i got screwed by Agent Jennifer, my policy went up because i never installed the stupid device, but when i went to the office, of course she did not recall our conversation, and said it was a misunderstanding, now i have to pay for her misunderstanding, of course it my words against hers."
Raul V
July 16, 2016
"Great people"