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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marilyn Crawford

February 29, 2024

1  out of  5
rating by Marilyn Crawford
"Not very helpful. Overcharged and she has made no effort to refund me"
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Carolyn Martinez

December 14, 2023

5  out of  5
rating by Carolyn Martinez
"Very polite walked us thru polices listened to me truly"
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Klient Costales

August 4, 2023

1  out of  5
rating by Klient Costales
"They keep increasing my car insurance monthly!"
We responded:
"Thank you for taking the time to share your feedback regarding the recent rate increase. We understand that any change in pricing can be frustrating, and we appreciate your honesty in expressing your concerns. We want to assure you that the decision to adjust our rates was not made lightly. We have carefully evaluated various factors, including the cost to repair vehicles and realized that the adjustments are necessary for us to continue delivering the high-quality experience that we strive to provide. We understand that the rate increase may have caused inconvenience, and we apologize for any frustration it may have caused. Erika from our office has attempted to reach out to you to discuss options for additional discounts. We will reach out to you again this week so that we can review your policy and options. We genuinely value your business and want to ensure your satisfaction. If you have any further questions or concerns, please do not hesitate to reach out to me. -Carrie Maddux "
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Kathryn Milliken

July 31, 2023

5  out of  5
rating by Kathryn Milliken
"Top-notch service! Whenever I need insurance assistance, Carrie is always there for me. Thank you, Carrie!"
We responded:
"Thank you for the kind review! We're incredibly grateful for your kind words and for choosing us as your insurance provider. Customers like you make our work rewarding and we take great pride in providing exceptional service to you and your family. We look forward to helping you again in the future! "
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Martha mora

January 22, 2023

5  out of  5
rating by Martha mora
"Never got a call back. Very disappointed"
We responded:
"Hi Martha, I am very sorry to hear that you are disappointed. Our call records do not show any missed calls from you. I tried to call you, but I am unable to leave you a voice mail. We have also responded to your text so that we can get more information from you. It appears you are insured with State Farm Agent Leonel Alberto. Please give us a call so that we can try to help you or feel free call Leonel directly."
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emmylou zapata

May 31, 2022

5  out of  5
rating by emmylou zapata
"I've been here for a long years and I will always recommend this to all my friends and family 😊"
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Franny Fonseca

April 25, 2022

4  out of  5
rating by Franny Fonseca
"Fast service"
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justin cross

January 8, 2021

5  out of  5
rating by justin cross
"I have been with Carrie since I can remember. She and her team are incredible. They always go the extra mile to find discounts and never blow smoke up my butt. They are always truthful and will say weather I can find better with them or someone else. I highly recommend them for an honest, hard working team for your insurance needs."
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Geoffrey Lavell

August 28, 2020

5  out of  5
rating by Geoffrey Lavell
"Staff is very attentive and handles matters quickly"
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Julio Hernandez

January 23, 2020

5  out of  5
rating by Julio Hernandez
"The best auto insurance agents in town"
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Sandra Medina

July 10, 2019

1  out of  5
rating by Sandra Medina
"If this had a no star, i would choose that, i got this insurance because the agent Jennifer, gave a good deal, she offer me the safe drive discount device also, but i declined it, so in order for me to pay less she offer me renters insurance so i took it with automatic payment, but If anyone can guess, shu put the safe drive device back in, so i got screwed by Agent Jennifer, my policy went up because i never installed the stupid device, but when i went to the office, of course she did not recall our conversation, and said it was a misunderstanding, now i have to pay for her misunderstanding, of course it my words against hers."
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Ken Morales

August 8, 2017

5  out of  5
rating by Ken Morales
"The company I work uses this firm to manage our 401K plans. They are very helpful and very professional. No complaints. I would recommend with no hesitation!"
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Raul V

July 16, 2016

5  out of  5
rating by Raul V
"Great people"